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Privacy Policy

Ensign Chemical, LLC Privacy Policy

Effective: July 25, 2018

Ensign Chemical, LLC ("Ensign Chemical", "we", "us", or "our") operates and is responsible for the www.ensignchemical.com website (the “Website”) and can be contacted by mail at 609 Industrial Road, Carlstadt, New Jersey 07072 Attn: Marketing Department.

Our Commitment to You

Ensign Chemical is committed to ensuring your privacy is protected. This privacy policy (the "Privacy Policy") informs you how Ensign Chemical, LLC uses and protects certain personal information that you share with us and about choices you have regarding how we use this information. You can be assured that information we request from you will only be utilized in accordance with this Privacy Policy. The Privacy Policy contained herein applies to all products and services offered by Ensign Chemical.

While using our Website, we may collect from you or ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). By registering for an Ensign Chemical Account (“Your Ensign Account”) on our Website or any mobile application, use of Your Ensign Account and acceptance of the terms of this Privacy Policy indicates that you have reviewed this Privacy Policy and agreed to be bound by it.

The following Privacy Policy applies to www.ensignchemical.com. Our Website may contain hyperlinks to enable you to visit other websites. However, once you have used these links to leave our Website, we cannot be responsible for the protection and privacy of information you provide while visiting such websites and are therefore not governed by this Privacy Policy.

Information We Collect

Data Provided by Users – Users may browse our Website without disclosing any Personal Data, however, we may collect Personal Data from users in a variety of ways, including, but not limited to, when users visit our Website, when users register on our Website, place an order, fill out a form, subscribe to our newsletter, and in connection with other activities and services we make available on our Website. Users may be asked for, as appropriate:

  • Email address
  • Job title
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Method of payment (e.g., Credit card number)

We will collect Personal Data from Users only if they voluntarily submit such information to us. Users have the right to refuse to supply Personal Data, except that it may prevent them from engaging in certain Website related activities. All pages on this Website have encryption protection, however, pages you link to from this Website may not be encrypted.

Data Collected by Us – We may collect user information about our Website is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP Address), browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spend on those pages, unique device identifiers, and other diagnostic data. 

Tracking & Cookies Data

We use cookies to track activity on our Website and enhance user experience. Our product selection and order process require that each page of our Website recognize your entire visit to our Website. This process, commonly referred to as session tracking, can be accomplished through the usage of cookies, beacons, tags, or another comparable technology.

Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. Session tracking through cookies enables users to have a more efficient experience as data does not have to be re-entered on multiple pages.

Ensign Chemical may use cookies, or another comparable technology to improve and analyze the user Website experience. Ensign Chemical does not use cookies or information obtained through cookies for any purpose unrelated to your activities on our Website. A user may elect to set their web browser to refuse cookies, or to alert you when cookies are being sent. If users choose to refuse cookies, some portions of our Website may not function properly.

How We Use Collected Information

Ensign Chemical uses Personal Data in order to constantly improve and ensure quality customer service, increase the efficiency of our purchasing and inventory management through real-time product availability based on your expiration dating requirements, improve efficiency and visibility of shipping process through real-time product availability, communicate new offerings and services, market research purposes (we may contact you by phone, email, fax, or mail), and personalize the presentation of Website content.

The Personal Data you provide is used only for the above purposes and to determine site activity and usage trends.

Data Collected During Ordering

If you wish to order products from our Website, you will be asked for your email address and Your Ensign Account password, shipping address, billing address, and method of payment (e.g., credit card number). All pages on this website have encryption protection, however, some pages you link to may not be encrypted. Your billing address and method of payment are used only by Ensign Chemical to secure payment for your order. Your email address and shipping address may be shared with a product’s manufacturer if the product is shipped directly from the manufacturer. Order information will not be used for unauthorized purposes.

Data Security

This Website uses Secure Socket Layer encryption in the transmission of all information. All pages on this website have encryption protection. However, some pages to which you link from this Website may not be encrypted. Although no systems or safeguards are guaranteed to be without fault, we have adopted appropriate data collection, storage and processing practices, and security measures to protect against unauthorized access, alteration, disclosure or destruction of your data stored on our Website.

Children’s Privacy

Our Website and services do not address anyone under the age of 18 (“Children”). We do not knowingly collect Personal Data from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

Your Consent

Any information provided to us by Website visitors in registration forms, purchase orders, and market research will be used only for the authorized purposes stated herein. We do not sell or otherwise provide any of this information to mailing list companies or other similar database organizations. You may choose to receive promotional literature via email or postal mail. Consent to receive such information may be obtained through the subscription form on the Website. Receiving such inform from Ensign Chemical with unsubscribing from future communications will also be considered by Ensign Chemical as consent to continue such communications.

If you wish to be removed from our database, please email us at marketing@ensignchemical.com. If you communicate you no longer wish to have such information sent to you as a method of contact, we will respect your request.

Contact

Ensign Chemical may need to contact you for the purpose of sales information, customer service, or technical support. Please let us know if you do not wish to be contacted for any of these purposes.

Ensign Chemical reserves the right to contact site visitors regarding their account status or changes to any relevant agreements.

Ensign Chemical reserves the right to make modifications or amendments to this Privacy Policy from time to time. In the event that such changes alter how Ensign Chemical gathers, processes, or uses your Personal Data, Ensign Chemical will post such changes on our Website.

Accountability

You have the right (subject to various exceptions and in accordance with the data protection legislation in your country) to access certain Personal Data held about you and correct any inaccuracies. We may charge a fee commensurate for the cost of processing any data access request in accordance with data protection legislation in your country. You also have the right to raise a complaint about our processing with the data protection regulator in your jurisdiction.

You have the right to ask us not to process your Personal Data for direct marketing purposes. You can exercise your right to prevent such processing by indicating that you do not consent to direct marketing at the point which we collect your Personal Data. You can also exercise your right at any time after we have collected and used your Personal Data for direct marketing purposes. Please contact marketing@ensignchemical.com in order to opt of direct marketing.

We will take reasonable steps to ensure that your Personal Data is accurate. To assist us, please notify us of any changes to your Personal Data.

Contact Us at:
Ensign Chemical, LLC
Attn: Marketing Department
609 Industrial Road
Carlstadt, New Jersey 07072
USA